Online sales of construction systems and building materials
The goods for sale on ItalianBuildingMaterials.com are not generally consumer products and are often characterized by a weight and a volume that greatly limit their handling. Before placing an order it is advisable to carefully evaluate that the chosen product can be delivered to its destination, especially if it requires suitable equipment for unloading and large vehicles. Through the Customer Service it will be possible to evaluate every aspect of the supply: always refer to our offices in case of doubts or for any information before making a purchase. The materials could also differ from the photographs and illustrative images: in most cases they are construction materials, which require a subsequent transformation for their implementation, the visual aspect does not preclude its functionality. ItalianBuildingMaterials.com collaborates with the best companies and sells products for professionals, with technical features in line with all the community standards required by specific sector regulations. Always request the technical data sheets and the safety data sheets that you cannot download directly for the correct use of the purchased products.
All visitors to the ItalianBuildingMaterials.com website have the possibility of accessing the electronic catalog of the goods sold, by consulting the product sheets, viewing the illustrative material and reading the price including VAT (in the case of displaying double prices, a special tag indicates the price including VAT and VAT excluded, in case of use in B2B mode the price displayed is VAT excluded, after a specific activation procedure by the customer service) and the general sales conditions. The prices are always referred to the specified unit of measurement, for any doubt we suggest you contact our Customer Service directly.
The wheelbarrow (shopping cart)
The goods for sale on ItalianBuildingMaterials.com are not generally consumer products and are often characterized by a weight and a volume that greatly limit their handling. Before placing an order it is advisable to carefully evaluate that the chosen product can actually be delivered to its destination, especially if it requires suitable equipment for unloading and large vehicles. Through the Customer Service it will be possible to evaluate every aspect of the supply: always refer to our offices in case of doubts or for any information before making a purchase. The materials could also differ from the photographs and illustrative images: in most cases they are construction materials, which require a subsequent transformation for their implementation, the visual aspect does not preclude its functionality. ItalianBuildingMaterials.com collaborates with the best companies and sells products for professionals, with technical features in line with all the community standards required by specific sector regulations. Always request the technical data sheets and the safety data sheets that you cannot download directly for a correct use of the purchased products.
The products in the catalog
Every good offered for sale on the ItalianBuildingMaterials.com site has its own descriptive and illustrative card, showing the technical characteristics specified by the manufacturer and the reference images of the product. The item card also allows the recognition of the available variants (colors, sizes, measurements, etc.) and indicates the selling price (including VAT) expressed in clear text with the reference unit of measurement. Before proceeding with the purchase, both the visitor and the registered user can view the complete information regarding the products sold, as well as the prices for the goods and any promotions. The products sold by ItalianBuildingMaterials.com are new, with original packaging proposed by the supplier where foreseen for whole packages. The images accompanying the item card may not be exhaustive of the product features and differ in colors, accessories or equipment compared to the item viewed (the features will be indicated in the detailed product description). The images on the site may not be updated to the latest version of the product released by the supplier. The products sold on the ItalianBuildingMaterials.com site are generally available at the internal warehouse and therefore ready for shipment within 24 hours of ordering; however it may be necessary, due to the end of the stocks, to have to wait for the reorganization of the products according to the timing of the supplier companies; to safeguard procurement speed ItalianBuildingMaterials.com has designed a fast re-ordering and shipping system, specifically agreed with the supplying companies, to guarantee the customer the shortest possible waiting times. No damage can be attributed to ItalianBuildingMaterials.com for any delays in shipping, made within the timeframe set by the relevant legislation, and for delays due to third parties (couriers, carriers, etc.).
Terms and duration of the sales contract
The distance selling contract between seller (the Italian company Edilizia 80 s.r.l.) and consumer (registered user) is considered accepted by the parties when the consumer receives confirmation of acceptance of the order by written communication, sent by mail, to the address provided by the user in the personal datasheet. In the absence of an explicit order confirmation, the contract is not stipulated. The order confirmation will take place only when it is verified by the building 80 s.r.l. the payment of the amount due, including taxes and incidental expenses, according to the procedures described in the "Payment methods" paragraph. At any time, the registered user can view the progress status on the "my account" page. processing of your order. The contract is concluded with the delivery to the consumer of the purchased products. In place of the order confirmation, a quote can be presented to the customer indicating the total cost of goods and services purchased; in this case the order is considered confirmed with the balance of the indicated amount.
By accepting the terms and conditions of sale and making the payment, the customer automatically starts the order process and from that moment it is no longer possible to cancel it directly or request its cancellation. The ItalianBuildingMaterials.com Customer Service generally performs a preventive check of the data and goods purchased and in case of obvious anomaly contact the customer to ask for clarifications and have confirmation of the correctness of the order. The punctual control of all orders received is not guaranteed.
Delivery of goods
ItalianBuildingMaterials.com is not responsible for damage caused during the transport phase of the purchased goods, this responsibility lies with the customer who purchases the goods. Upon receipt of the goods, if the customer does not make a specific or generic reservation on the transport document or on the courier's electronic support, he declares that the goods received are qualitatively and in quantity as indicated in the transport document itself. We strongly advise our customers to always make a generic reserve note when signing to receive the goods, necessary to exercise the right of recourse in the presence of damaged or missing goods.
Right of withdrawal for the consumer (Italian Legislative Decree No. 206/05 section II)
Sales made through the ItalianBuildingMaterials.com website are regulated as distance contracts and regulated according to Italian Legislative Decree n. 206/05 section II - art. from 50 to 68. If the Customer is a consumer (ie a natural person who buys the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order form a reference of Company Name with VAT number / Tax Code), he has right to withdraw from the purchase contract without penalty and without specifying the reason. The withdrawal period expires within 10 working days (Article 64 paragraph 1) from the date of receipt of the goods (Article 65 paragraph 1.b) To exercise the right of withdrawal, the consumer is obliged to inform ItalianBuildingMaterials.com Customer Service of his decision to withdraw from this contract through an explicit declaration containing the order number and the data useful for tracking the purchase to be sent: - by certified e-mail to the building - by ordinary e-mail to email@example.com, - by registered letter a / r to the postal address Edilizia 80 s.r.l. Viale Valzella 31 / a, 24020 Ardesio (BG) The withdrawal is applied to the entire order, and unless otherwise agreed between the parties there is no partial withdrawal. Following the exercise of the right of withdrawal, the consumer must provide at his own expense and under his own responsibility to return the purchased goods, with the possible payment of the return costs, where provided and applicable (according to the provisions of art. 55, paragraph 2.c). The customer is asked to return the goods or to deliver them to the seller without undue delay and in any case within 14 days from the date on which he communicated his withdrawal from this contract. The deadline is respected if the Consumer returns the goods before the expiry of the 10 working days from the communication of the withdrawal. The goods subject to withdrawal must be sent to Edilizia 80 s.r.l. Viale Valzella 31 / a 24020 Ardesio (BG). The consumer who withdraws from this contract will be reimbursed for all payments made to the seller for the purchase of goods, excluding logistical and transport costs. The refund is made within the 30 days following the return of the purchased products. Any damage to the products and their packaging may constitute a reason for not accepting the withdrawal request. Refunds are generally made using the same payment method used by the consumer for the initial transaction, unless otherwise expressly agreed. The right of withdrawal is subject to exceptions and exclusions regulated by art. 59 Legislative Decree 21/2014. Specifically, the products sold on the ItalianBuildingMaterials.com website under the VELUX and SCRIGNO brand fall within the specific case of Article 59 of Legislative Decree 21/2014 paragraph c) "supply of goods made to specifications or clearly personalized." For these products, and for other similar products, the right of withdrawal is not provided, or a return cost will be applied according to what will be estimated by Customer Service. For any information on the categories of products not subject to the right of withdrawal by the consumer, it is advisable to contact the Customer Service in advance. The right of withdrawal does not apply in cases in which the Customer does not correspond to the definition of consumer: in this case there is no form of withdrawal, except when agreed with Customer Service.
All products sold by ItalianBuildingMaterials.com are covered by the manufacturer's standard warranty and 24-month warranty for lack of conformity, according to Italian D.L. 24/02. the manufacturer's standard warranty is provided in the manner described in the documentation included in the product packaging. If, as a result of intervention by an Authorized Service Center, the defect is not covered by the manufacturer's standard warranty, the Customer will be charged for any costs of verification and recovery required by the Authorized Assistance, as well as transport costs, if supported by ItalianBuildingMaterials.com. The 24-month warranty according to Legislative Decree 24/02 applies to products that present a lack of conformity, provided that the product itself is used correctly, respecting its intended use and as provided in the attached technical documentation. This guarantee is reserved for the private consumer (a natural person who buys the goods for purposes not related to his professional activity or makes a purchase without indicating in the order form a reference to VAT number). In case of lack of conformity, ItalianBuildingMaterials.com provides, at no cost to the Customer, for the restoration of the conformity of the product by repair/replacement or reduction of the price, up to the termination of the contract. If following an intervention by an Authorized Service Center, the defect does not result in a lack of conformity according to Legislative Decree 24/02, the Customer will be charged for any costs of verification and recovery required by the Authorized Assistance, as well as the shipping costs if incurred by ItalianBuildingMaterials.com. The replacements in case (Dead On Arrival: product not working on delivery) take place only if expressly provided by the manufacturer. The timing of replacement or repair of the product depends exclusively on the policies of the manufacturer. If for any reason, it is unable to provide its customer with a product under warranty (restored or replaced), ItalianBuildingMaterials.com may at its discretion return the full amount paid or replace it with a product of equal or superior characteristics. No damage can be requested to ItalianBuildingMaterials.com for any delays in repairs or replacements. In cases where the application of the guarantees provides for the return of the product, the goods must be returned by the Customer (at his own expense) in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: manuals, cables, etc...); to limit damage to the original packaging, we recommend, when possible, to put it in a second box; in all cases, the attachment of labels or adhesive tapes directly to the original product packaging should be avoided.
The sales contract is considered valid for purchases made within the territory of the European Economic Community. The site management software italianbuildingmaterials.com may not recognize orders and payments made by non-European countries. For the same reason, product deliveries are limited to the territory of European countries only, subject to the exceptions set forth in the paragraph on shipments. These General Conditions and the relationship between Building 80 s.r.l. and the consumer are governed by the laws of the Italian Republic and by the agreements of the European Economic Community. Any dispute concerning, deriving from or in any way connected with these General Terms and Conditions will be referred to the jurisdiction of the Court in the event that the purchaser is an individual acting for purposes unrelated to the exercise of the business or his professional activity, the territorial jurisdiction binding is the judge of the place of residence or domicile of the consumer, if located in the territory of the State pursuant to article 66-bis Legislative Decree 206/2005. The European resident Consumer is informed that the European Commission has established an online platform that provides an alternative dispute resolution tool. This tool can be used by the European Consumer to resolve non-judicially any dispute relating to contracts for the sale of goods and services stipulated on the network and / or deriving from them. Consequently, if you are an established consumer in Europe, you can use this platform to resolve any dispute arising from the online contract entered into on this site. The European ODR platform is available at the following link: https://webgate.ec.europa.eu/odr.